The 9–5 and the 5–9.
hi, it's me ♡
Skilled in UX, user research, prototyping with code, and designing for AI. Currently owning design at IBM, working at the intersection of complex systems and real people.
I've shipped across telecoms, government, and banking — turning unclear journeys, dense policy, and fragmented services into experiences that actually work.
Product designer at IBM. I lead design on complex services — mapping journeys, running research, building component libraries, and prototyping in code. I care about accessibility, clarity, and the kind of design that doesn't need explaining.
Strong coffee, a laptop that's never far away, and a ragdoll cat who supervises everything I make. Based in London. I notice bad UX everywhere I go — and mostly resist the urge to redesign it on the spot.
I love using AI tools to assist how I work. This portfolio was designed by me and brought to life with Claude — a tool I genuinely enjoy using day to day, from exploring ideas to prototyping and shipping real code.
Caris' collaborative approach and attention to detail make her a designer people enjoy working with and trust to deliver quality outcomes.
Elena Nitova Senior Service DesignerFrom leading workshops to shaping end-to-end journeys, she consistently builds trust with stakeholders while keeping user needs at the heart of every decision.
Megan Coppack Design Director